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Shipping & Returns
Shipping Policy
At Red Barn & Bloom, each order is thoughtfully prepared and shipped with care.
Processing Time
Most orders are processed within 2–5 business days before shipment. Customized and personalized items may require additional production time.
Multiple Shipments & Delivery Times
To offer a wide variety of unique products, Red Barn & Bloom works with multiple trusted production and fulfillment partners.
As a result, items purchased in the same order may be produced at different locations and shipped separately. You may receive multiple packages on different days, and each shipment may have its own tracking number.
Please don't worry if part of your order arrives before the rest—remaining items are likely still in transit and will be delivered as soon as possible.
We appreciate your patience and understanding as we work to provide quality products and expanded product selections for our customers.
Business & Bulk Orders
For custom business apparel, promotional products, employee uniforms, and large orders, items may be sourced from different production facilities to ensure the best quality and turnaround times. These orders may also arrive in multiple shipments.
Please note: Shipping charges are calculated at checkout, but orders shipped from multiple facilities may arrive separately and on different delivery dates.
Shipping Times
Once shipped, estimated delivery times are:
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United States: 3–10 business days
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International Orders: 7–21 business days
Please note that shipping times may vary due to carrier delays, weather conditions, holidays, or other factors outside our control.
Tracking Information
Tracking information will be sent to the email address provided at checkout once your order has shipped.
Incorrect Shipping Addresses
Customers are responsible for providing accurate shipping information. Orders returned due to an incorrect address may require additional shipping charges for reshipment.
Returns & Exchanges
Your satisfaction is important to us.
Eligible Returns
We accept returns on non-personalized items within 14 days of delivery if the item is:
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Unused
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Unworn
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Unwashed
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In its original condition
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Personalized & Custom Orders
Because personalized and custom-made items are created specifically for you, all custom and personalized products are final sale and cannot be returned or exchanged unless there is a manufacturing defect or error on our part.
This includes:
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Custom apparel
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Company logo apparel
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Employee uniforms
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Personalized gifts
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Custom tumblers
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Business promotional products
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Special order items
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Please include:
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Your order number
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A description of the issue
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Clear photos of the item and packaging
We will review the issue and work to provide a replacement or appropriate resolution.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.
Business & Bulk Orders
Custom business apparel, employee uniforms, promotional products, and bulk orders are produced specifically for each customer and are non-refundable once production has begun.
Please review all artwork, logos, spelling, sizing, and approval proofs carefully before final approval.
Contact Us
Questions about your order?
📧 Email: hello@redbarnandbloom.com
📍 Mobile, Alabama
We are committed to providing quality products and excellent customer service.